Previous incidents
Timeouts affecting RF and some frontend transactions
Resolved Dec 05, 2023 at 01:19pm UTC
We have rebooted the system which looks to have resolved the current issue. We will continue working on this behind the scenes to make sure it doesn't happen again.
1 previous update
RF "Service Unavailable" message and Frontend issues
Resolved Dec 01, 2023 at 12:22pm UTC
We have identified the cause of the issue and believe everything should be working fine now. There is still some slowdown, but we're working to rectify that, and everything should now be functioning correctly.
1 previous update
Label Print Issues
Resolved Nov 28, 2023 at 01:10pm UTC
We have identified the cause of the issue, and resolved it. Labels should now be printing correctly.
1 previous update
Intermittent problem with task completion
Resolved Nov 09, 2023 at 04:05pm UTC
The issue has been resolved.
1 previous update
FTP Upload Connection Investigation
Resolved Nov 07, 2023 at 10:09am UTC
Our FTP is currently down for a percentage of Clarus users, it is currently being looked into internally.
FTP Connection Issues
Resolved Oct 27, 2023 at 11:42am UTC
The issue has now been resolved.
1 previous update