Previous incidents

August 2023
Aug 21, 2023
1 incident

Shipment Label Issue

Degraded

Resolved Aug 21 at 11:57am BST

The issue has now been resolved.

1 previous update

Aug 09, 2023
1 incident

Courier API Issues

Degraded

Resolved Aug 09 at 02:59pm BST

Despatch cloud have confirmed that the outage has now been resolved, and all services are now functional.

1 previous update

July 2023
No incidents reported
June 2023
Jun 22, 2023
1 incident

FTP Downtime

Downtime

Resolved Jun 22 at 07:37pm BST

FTP connection has been restored. Processing of upload files may be delayed in the short term.

1 previous update

Jun 15, 2023
1 incident

RF Degradation Issue

Degraded

Resolved Jun 15 at 01:00pm BST

We have identified the cause of the issue, and resolved it. RF appears to be working correctly again.

1 previous update