Previous incidents

June 2023
Jun 22, 2023
1 incident

FTP Downtime

Downtime

Resolved Jun 22 at 07:37pm BST

FTP connection has been restored. Processing of upload files may be delayed in the short term.

1 previous update
Jun 15, 2023
1 incident

RF Degradation Issue

Degraded

Resolved Jun 15 at 01:00pm BST

We have identified the cause of the issue, and resolved it. RF appears to be working correctly again.

1 previous update
May 2023
No incidents reported
April 2023
Apr 14, 2023
1 incident

Intermittent Slow Down Issue

Resolved Apr 14 at 02:37pm BST

We have identified the cause of the issue, and fixed it. Everything looks to be working correctly now.

1 previous update
Apr 12, 2023
1 incident

Tasks/Transactions not working correctly.

Resolved Apr 12 at 04:37pm BST

We have identified the cause of the issues affecting both issues with completing tasks, and incorrect quantities being displayed on printed labels.

We are seeing no more issues, and believe this issue to be resolved.

2 previous updates