Previous incidents

We're currently aware of performance issues from Courier API, affecting existing shipments and integrations. We're investigating these issues and will provide further updates.

We have had confirmation from Courier API that the ongoing issues are now resolved, but we are continuing to monitor for anymore potential issues.

We have had confirmation from Courier API that services are running stable once again. They were experiencing increased latency at one of their data centres, which caused the original issue. This has since been resolved and we will continue to monitor for any further issues.