Database Upgrade
Resolved
May 24 at 08:58pm BST
The database upgrade is now completed.
Various checks and optimisations are not proceeding behind the scenes, but the application is now available to use again.
Thank you for your patience.
Affected services
Desktop Application
API
HHD
Courier Integration
ClarusWMS Cloud Print
Updated
May 24 at 08:45pm BST
The database upgrade is still ongoing but is progressing as expected and is entering the final stages.
Affected services
Desktop Application
API
HHD
Courier Integration
ClarusWMS Cloud Print
Updated
May 24 at 08:01pm BST
The database upgrade has commenced. I will continue to provide updates regarding progress throughout until completion.
Affected services
Desktop Application
API
HHD
Courier Integration
ClarusWMS Cloud Print
Created
May 24 at 08:00pm BST
To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade.
This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May.
We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary.
We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions.
Affected services
Desktop Application
API
HHD
Courier Integration
ClarusWMS Cloud Print