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Maintenance

Planned Maintenance - Potential Downtime

May 22 at 05:45am BST  –  May 22 at 06:05am BST
Affected services
Desktop Application
API
HHD
SFTP
ClarusWMS Cloud Print

Resolved
May 22 at 06:05am BST

The maintenance update is now complete and the application access is fully available.

We do not expect any issues with the update, but please inform support should you experience any problems.

Updated
May 22 at 06:01am BST

Database migration has been completed successfully and application access has been restored.

We are running final checks and will confirm completion shortly.

Updated
May 22 at 05:50am BST

Maintenance is underway, the application is currently inaccessible whilst the database migration takes place.

There will be a further update as this progresses and access is restored.

Created
May 22 at 05:45am BST

We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance.

This will be performed during the period noted here.

There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum.