Planned Maintenance - Potential Downtime
Resolved
May 22 at 06:05am BST
The maintenance update is now complete and the application access is fully available.
We do not expect any issues with the update, but please inform support should you experience any problems.
Affected services
Desktop Application
API
HHD
ClarusWMS Cloud Print
SFTP
Updated
May 22 at 06:01am BST
Database migration has been completed successfully and application access has been restored.
We are running final checks and will confirm completion shortly.
Affected services
Desktop Application
API
HHD
ClarusWMS Cloud Print
SFTP
Updated
May 22 at 05:50am BST
Maintenance is underway, the application is currently inaccessible whilst the database migration takes place.
There will be a further update as this progresses and access is restored.
Affected services
Desktop Application
API
HHD
ClarusWMS Cloud Print
SFTP
Created
May 22 at 05:45am BST
We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance.
This will be performed during the period noted here.
There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum.
Affected services
Desktop Application
API
HHD
ClarusWMS Cloud Print
SFTP