Maintenance

We’ll be carrying out a short system upgrade on Wednesday to keep things running smoothly. There’s no expected downtime, but you may notice slightly reduced performance on your HHD devices during this period.

Thanks for your patience.

As part of our ongoing preparations for peak usage periods, we’re carrying out an important upgrade to our platform’s database.

What’s happening?

We’re upgrading our Postgres database to the latest version and optimising key areas such as indexes. This investment ensures the platform runs faster, more efficiently, and is ready to handle even greater demand.

When will this take place?

The work is scheduled during a low-traffic window. While we carry out the upgrade, there may be very b...

As part of our ongoing commitment to platform security and compliance, we’re updating our supported connection protocols for the Clarus WMS API.

What’s changing?

Due to evolving regulatory requirements and known vulnerabilities in older versions of TLS, we’re phasing out support for TLS 1.0 and TLS 1.1.

From this point forward, all systems connecting to the Clarus WMS API must use TLS 1.2 or higher.

Why are we doing this?

TLS 1.0 and 1.1 have not been recommended for use...

Maintenance is now complete, and access to the system has been fully restored. All services are operational on the upgraded infrastructure. If you experience any issues, please contact our support team.