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Degraded

System-wide Slowdown

Apr 10 at 11:29am BST
Affected services
Desktop Application
API
HHD

Resolved
Apr 10 at 12:31pm BST

Similar to the issue on Monday, we experienced a spike in memory usage on our database, which in turn caused a temporary increase in CPU load. This placed some strain on our systems, including the API and background processes. We’ve now mitigated the issue and system performance has returned to normal.

We will be performing maintenance tonight at 9PM in order to directly deal with these issues, and increase performance and usability.

Created
Apr 10 at 11:29am BST

The system is currently experiencing issues related to performance, and pick-processing. We're working to resolve this as soon as we can.