System-wide slowdown.
Resolved
Apr 07 at 02:30pm BST
Earlier today, we experienced a spike in memory usage on our database, which in turn caused a temporary increase in CPU load. This placed some strain on our systems, including the API and background processes. We’ve now mitigated the issue and system performance has returned to normal.
We’re still investigating the trigger behind the memory spike, and we’re actively working on measures to reduce the risk of this happening again.
Affected services
Desktop Application
API
HHD
Created
Apr 07 at 12:32pm BST
We are currently experiencing slowdown across the entire system, affecting all customers. This is top priority for us, and we are investigating urgently.
Affected services
Desktop Application
API
HHD