Incidents reported on status page for Clarus Software https://status.claruswms.co.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/1c8ffea4c81ac3d4b314de40153bfc31.png https://status.claruswms.co.uk/ en https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:30:08 +0000 https://status.claruswms.co.uk/incident/595407#633aaa0cd74bf5a3620dfcc092f90a1b2a305486f65554acd7f133113cea1171 Maintenance completed https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:30:08 +0000 https://status.claruswms.co.uk/incident/595407#633aaa0cd74bf5a3620dfcc092f90a1b2a305486f65554acd7f133113cea1171 Maintenance completed https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:30:08 +0000 https://status.claruswms.co.uk/incident/595407#633aaa0cd74bf5a3620dfcc092f90a1b2a305486f65554acd7f133113cea1171 Maintenance completed https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:30:08 +0000 https://status.claruswms.co.uk/incident/595407#633aaa0cd74bf5a3620dfcc092f90a1b2a305486f65554acd7f133113cea1171 Maintenance completed https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:30:08 +0000 https://status.claruswms.co.uk/incident/595407#633aaa0cd74bf5a3620dfcc092f90a1b2a305486f65554acd7f133113cea1171 Maintenance completed https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:30:08 +0000 https://status.claruswms.co.uk/incident/595407#633aaa0cd74bf5a3620dfcc092f90a1b2a305486f65554acd7f133113cea1171 Maintenance completed https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:30:08 +0000 https://status.claruswms.co.uk/incident/595407#633aaa0cd74bf5a3620dfcc092f90a1b2a305486f65554acd7f133113cea1171 Maintenance completed https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:00:08 -0000 https://status.claruswms.co.uk/incident/595407#05dadc9dbb4ae19d7e02f011de2fed25b60df1d97220671ab4d785e6dc83ab81 We will be carrying out scheduled maintenance on Wednesday, the 4th of June at 7:00 PM BST. The process is expected to take up to 30 minutes. During this time, you may experience brief and limited service interruptions, though we do not anticipate any complete outages. This maintenance is part of our ongoing efforts to ensure optimal performance and reliability across our systems. Thank you for your understanding and continued support. https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:00:08 -0000 https://status.claruswms.co.uk/incident/595407#05dadc9dbb4ae19d7e02f011de2fed25b60df1d97220671ab4d785e6dc83ab81 We will be carrying out scheduled maintenance on Wednesday, the 4th of June at 7:00 PM BST. The process is expected to take up to 30 minutes. During this time, you may experience brief and limited service interruptions, though we do not anticipate any complete outages. This maintenance is part of our ongoing efforts to ensure optimal performance and reliability across our systems. Thank you for your understanding and continued support. https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:00:08 -0000 https://status.claruswms.co.uk/incident/595407#05dadc9dbb4ae19d7e02f011de2fed25b60df1d97220671ab4d785e6dc83ab81 We will be carrying out scheduled maintenance on Wednesday, the 4th of June at 7:00 PM BST. The process is expected to take up to 30 minutes. During this time, you may experience brief and limited service interruptions, though we do not anticipate any complete outages. This maintenance is part of our ongoing efforts to ensure optimal performance and reliability across our systems. Thank you for your understanding and continued support. https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:00:08 -0000 https://status.claruswms.co.uk/incident/595407#05dadc9dbb4ae19d7e02f011de2fed25b60df1d97220671ab4d785e6dc83ab81 We will be carrying out scheduled maintenance on Wednesday, the 4th of June at 7:00 PM BST. The process is expected to take up to 30 minutes. During this time, you may experience brief and limited service interruptions, though we do not anticipate any complete outages. This maintenance is part of our ongoing efforts to ensure optimal performance and reliability across our systems. Thank you for your understanding and continued support. https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:00:08 -0000 https://status.claruswms.co.uk/incident/595407#05dadc9dbb4ae19d7e02f011de2fed25b60df1d97220671ab4d785e6dc83ab81 We will be carrying out scheduled maintenance on Wednesday, the 4th of June at 7:00 PM BST. The process is expected to take up to 30 minutes. During this time, you may experience brief and limited service interruptions, though we do not anticipate any complete outages. This maintenance is part of our ongoing efforts to ensure optimal performance and reliability across our systems. Thank you for your understanding and continued support. https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:00:08 -0000 https://status.claruswms.co.uk/incident/595407#05dadc9dbb4ae19d7e02f011de2fed25b60df1d97220671ab4d785e6dc83ab81 We will be carrying out scheduled maintenance on Wednesday, the 4th of June at 7:00 PM BST. The process is expected to take up to 30 minutes. During this time, you may experience brief and limited service interruptions, though we do not anticipate any complete outages. This maintenance is part of our ongoing efforts to ensure optimal performance and reliability across our systems. Thank you for your understanding and continued support. https://status.claruswms.co.uk/incident/595407 Wed, 04 Jun 2025 18:00:08 -0000 https://status.claruswms.co.uk/incident/595407#05dadc9dbb4ae19d7e02f011de2fed25b60df1d97220671ab4d785e6dc83ab81 We will be carrying out scheduled maintenance on Wednesday, the 4th of June at 7:00 PM BST. The process is expected to take up to 30 minutes. During this time, you may experience brief and limited service interruptions, though we do not anticipate any complete outages. This maintenance is part of our ongoing efforts to ensure optimal performance and reliability across our systems. Thank you for your understanding and continued support. https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 18:00:22 +0000 https://status.claruswms.co.uk/incident/573091#76ca9419e0e0ddce81777108b0f34e6466d690fe4a395cc649568563d41c1160 Maintenance completed https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 18:00:22 +0000 https://status.claruswms.co.uk/incident/573091#76ca9419e0e0ddce81777108b0f34e6466d690fe4a395cc649568563d41c1160 Maintenance completed https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 18:00:22 +0000 https://status.claruswms.co.uk/incident/573091#76ca9419e0e0ddce81777108b0f34e6466d690fe4a395cc649568563d41c1160 Maintenance completed https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 18:00:22 +0000 https://status.claruswms.co.uk/incident/573091#76ca9419e0e0ddce81777108b0f34e6466d690fe4a395cc649568563d41c1160 Maintenance completed https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 18:00:22 +0000 https://status.claruswms.co.uk/incident/573091#76ca9419e0e0ddce81777108b0f34e6466d690fe4a395cc649568563d41c1160 Maintenance completed https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 18:00:22 +0000 https://status.claruswms.co.uk/incident/573091#76ca9419e0e0ddce81777108b0f34e6466d690fe4a395cc649568563d41c1160 Maintenance completed https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 18:00:22 +0000 https://status.claruswms.co.uk/incident/573091#76ca9419e0e0ddce81777108b0f34e6466d690fe4a395cc649568563d41c1160 Maintenance completed https://status.claruswms.co.uk/ Tue, 20 May 2025 17:29:28 +0000 https://status.claruswms.co.uk/#1bac1a7540ae31bacb37f2623330072fa894f0f19e9f0ac23619942efe242b24 API recovered https://status.claruswms.co.uk/ Tue, 20 May 2025 17:03:17 +0000 https://status.claruswms.co.uk/#1bac1a7540ae31bacb37f2623330072fa894f0f19e9f0ac23619942efe242b24 API went down https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 17:00:22 -0000 https://status.claruswms.co.uk/incident/573091#8836ac96de7c6ffca2f20a523bbab269cb316937656a7638ef5d19f4c7d6714b We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 17:00:22 -0000 https://status.claruswms.co.uk/incident/573091#8836ac96de7c6ffca2f20a523bbab269cb316937656a7638ef5d19f4c7d6714b We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 17:00:22 -0000 https://status.claruswms.co.uk/incident/573091#8836ac96de7c6ffca2f20a523bbab269cb316937656a7638ef5d19f4c7d6714b We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 17:00:22 -0000 https://status.claruswms.co.uk/incident/573091#8836ac96de7c6ffca2f20a523bbab269cb316937656a7638ef5d19f4c7d6714b We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 17:00:22 -0000 https://status.claruswms.co.uk/incident/573091#8836ac96de7c6ffca2f20a523bbab269cb316937656a7638ef5d19f4c7d6714b We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 17:00:22 -0000 https://status.claruswms.co.uk/incident/573091#8836ac96de7c6ffca2f20a523bbab269cb316937656a7638ef5d19f4c7d6714b We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/573091 Tue, 20 May 2025 17:00:22 -0000 https://status.claruswms.co.uk/incident/573091#8836ac96de7c6ffca2f20a523bbab269cb316937656a7638ef5d19f4c7d6714b We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 06:00:09 +0000 https://status.claruswms.co.uk/incident/564069#d8a237d16e4cc50cc6a74c2d01c424ffd2118a16f3907bebb6ae020b2c4ecbd4 Maintenance completed https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 06:00:09 +0000 https://status.claruswms.co.uk/incident/564069#d8a237d16e4cc50cc6a74c2d01c424ffd2118a16f3907bebb6ae020b2c4ecbd4 Maintenance completed https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 06:00:09 +0000 https://status.claruswms.co.uk/incident/564069#d8a237d16e4cc50cc6a74c2d01c424ffd2118a16f3907bebb6ae020b2c4ecbd4 Maintenance completed https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 06:00:09 +0000 https://status.claruswms.co.uk/incident/564069#d8a237d16e4cc50cc6a74c2d01c424ffd2118a16f3907bebb6ae020b2c4ecbd4 Maintenance completed https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 06:00:09 +0000 https://status.claruswms.co.uk/incident/564069#d8a237d16e4cc50cc6a74c2d01c424ffd2118a16f3907bebb6ae020b2c4ecbd4 Maintenance completed https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 06:00:09 +0000 https://status.claruswms.co.uk/incident/564069#d8a237d16e4cc50cc6a74c2d01c424ffd2118a16f3907bebb6ae020b2c4ecbd4 Maintenance completed https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 06:00:09 +0000 https://status.claruswms.co.uk/incident/564069#d8a237d16e4cc50cc6a74c2d01c424ffd2118a16f3907bebb6ae020b2c4ecbd4 Maintenance completed https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 05:00:09 -0000 https://status.claruswms.co.uk/incident/564069#4221023ab479798d161c4220e6efc9acac25f3d7d99726a3a7aaebf621ed6eea We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 05:00:09 -0000 https://status.claruswms.co.uk/incident/564069#4221023ab479798d161c4220e6efc9acac25f3d7d99726a3a7aaebf621ed6eea We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 05:00:09 -0000 https://status.claruswms.co.uk/incident/564069#4221023ab479798d161c4220e6efc9acac25f3d7d99726a3a7aaebf621ed6eea We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 05:00:09 -0000 https://status.claruswms.co.uk/incident/564069#4221023ab479798d161c4220e6efc9acac25f3d7d99726a3a7aaebf621ed6eea We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 05:00:09 -0000 https://status.claruswms.co.uk/incident/564069#4221023ab479798d161c4220e6efc9acac25f3d7d99726a3a7aaebf621ed6eea We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 05:00:09 -0000 https://status.claruswms.co.uk/incident/564069#4221023ab479798d161c4220e6efc9acac25f3d7d99726a3a7aaebf621ed6eea We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/incident/564069 Tue, 20 May 2025 05:00:09 -0000 https://status.claruswms.co.uk/incident/564069#4221023ab479798d161c4220e6efc9acac25f3d7d99726a3a7aaebf621ed6eea We’re taking care of some scheduled maintenance to keep things running smoothly and securely. As part of our ongoing improvements, we’ll be performing routine system maintenance starting at 06:00 BST, which may last for up to an hour. During this time, the system might be briefly unavailable—though only for about 15 minutes at most, if at all. We’ve planned this work carefully and don’t expect it to impact your usual experience. Thank you for your patience and understanding—we’re doing this to ensure everything stays dependable for you. https://status.claruswms.co.uk/ Fri, 09 May 2025 10:50:54 +0000 https://status.claruswms.co.uk/#0e60fa3f555e635ef2f82849a382ce9d5f711ddbb73ff444913c6be04c82591e API recovered https://status.claruswms.co.uk/ Fri, 09 May 2025 10:49:22 +0000 https://status.claruswms.co.uk/#0e60fa3f555e635ef2f82849a382ce9d5f711ddbb73ff444913c6be04c82591e API went down https://status.claruswms.co.uk/ Fri, 09 May 2025 10:40:55 +0000 https://status.claruswms.co.uk/#8845a924329bfd93b2cfd94400962498abc396690d82a32e4108e329c6db00ad API recovered https://status.claruswms.co.uk/ Fri, 09 May 2025 10:38:52 +0000 https://status.claruswms.co.uk/#8845a924329bfd93b2cfd94400962498abc396690d82a32e4108e329c6db00ad API went down https://status.claruswms.co.uk/ Fri, 09 May 2025 09:24:53 +0000 https://status.claruswms.co.uk/#2ea223f5c25f1e6d15621dc169efeebaf65df92cfd82623000ac5372ff21d2ae API recovered https://status.claruswms.co.uk/ Fri, 09 May 2025 09:22:52 +0000 https://status.claruswms.co.uk/#2ea223f5c25f1e6d15621dc169efeebaf65df92cfd82623000ac5372ff21d2ae API went down https://status.claruswms.co.uk/ Fri, 09 May 2025 09:14:53 +0000 https://status.claruswms.co.uk/#2a5ae1433a831a2552ef81d4f2eebfda243685d381f9d1e881887c375f40dd75 API recovered https://status.claruswms.co.uk/ Fri, 09 May 2025 09:12:52 +0000 https://status.claruswms.co.uk/#2a5ae1433a831a2552ef81d4f2eebfda243685d381f9d1e881887c375f40dd75 API went down https://status.claruswms.co.uk/incident/543069 Thu, 10 Apr 2025 11:31:00 -0000 https://status.claruswms.co.uk/incident/543069#24773c8b75783c38fa5ac0cc63a3a1aa4b581c79171290d80d40689b798050b3 Similar to the issue on Monday, we experienced a spike in memory usage on our database, which in turn caused a temporary increase in CPU load. This placed some strain on our systems, including the API and background processes. We’ve now mitigated the issue and system performance has returned to normal. We will be performing maintenance tonight at 9PM in order to directly deal with these issues, and increase performance and usability. https://status.claruswms.co.uk/incident/543069 Thu, 10 Apr 2025 11:31:00 -0000 https://status.claruswms.co.uk/incident/543069#24773c8b75783c38fa5ac0cc63a3a1aa4b581c79171290d80d40689b798050b3 Similar to the issue on Monday, we experienced a spike in memory usage on our database, which in turn caused a temporary increase in CPU load. This placed some strain on our systems, including the API and background processes. We’ve now mitigated the issue and system performance has returned to normal. We will be performing maintenance tonight at 9PM in order to directly deal with these issues, and increase performance and usability. https://status.claruswms.co.uk/incident/543069 Thu, 10 Apr 2025 11:31:00 -0000 https://status.claruswms.co.uk/incident/543069#24773c8b75783c38fa5ac0cc63a3a1aa4b581c79171290d80d40689b798050b3 Similar to the issue on Monday, we experienced a spike in memory usage on our database, which in turn caused a temporary increase in CPU load. This placed some strain on our systems, including the API and background processes. We’ve now mitigated the issue and system performance has returned to normal. We will be performing maintenance tonight at 9PM in order to directly deal with these issues, and increase performance and usability. https://status.claruswms.co.uk/ Thu, 10 Apr 2025 10:38:15 +0000 https://status.claruswms.co.uk/#9f1a42ad06a1974c41dc9ee731d7ed87b7468bae4cfb232fe59c8396093c08da API recovered https://status.claruswms.co.uk/ Thu, 10 Apr 2025 10:29:59 +0000 https://status.claruswms.co.uk/#9f1a42ad06a1974c41dc9ee731d7ed87b7468bae4cfb232fe59c8396093c08da API went down https://status.claruswms.co.uk/incident/543069 Thu, 10 Apr 2025 10:29:00 -0000 https://status.claruswms.co.uk/incident/543069#dfaf74ab1ed4fff4aa5db3fc23650f15c1d511fcb6c7a3e0f8c9d29d45408b3b The system is currently experiencing issues related to performance, and pick-processing. We're working to resolve this as soon as we can. https://status.claruswms.co.uk/incident/543069 Thu, 10 Apr 2025 10:29:00 -0000 https://status.claruswms.co.uk/incident/543069#dfaf74ab1ed4fff4aa5db3fc23650f15c1d511fcb6c7a3e0f8c9d29d45408b3b The system is currently experiencing issues related to performance, and pick-processing. We're working to resolve this as soon as we can. https://status.claruswms.co.uk/incident/543069 Thu, 10 Apr 2025 10:29:00 -0000 https://status.claruswms.co.uk/incident/543069#dfaf74ab1ed4fff4aa5db3fc23650f15c1d511fcb6c7a3e0f8c9d29d45408b3b The system is currently experiencing issues related to performance, and pick-processing. We're working to resolve this as soon as we can. https://status.claruswms.co.uk/ Thu, 10 Apr 2025 10:24:41 +0000 https://status.claruswms.co.uk/#bd31f741501d61dcbcb2d297bbc7ca144f472940384745e0291bf59d128d809f API recovered https://status.claruswms.co.uk/ Thu, 10 Apr 2025 10:22:59 +0000 https://status.claruswms.co.uk/#bd31f741501d61dcbcb2d297bbc7ca144f472940384745e0291bf59d128d809f API went down https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 18:00:30 +0000 https://status.claruswms.co.uk/incident/537297#6e446a0993137454b510ade1f5e9852ecc38ec430e8f0f2885b54b699588bd4a Maintenance completed https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 18:00:30 +0000 https://status.claruswms.co.uk/incident/537297#6e446a0993137454b510ade1f5e9852ecc38ec430e8f0f2885b54b699588bd4a Maintenance completed https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 18:00:30 +0000 https://status.claruswms.co.uk/incident/537297#6e446a0993137454b510ade1f5e9852ecc38ec430e8f0f2885b54b699588bd4a Maintenance completed https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 18:00:30 +0000 https://status.claruswms.co.uk/incident/537297#6e446a0993137454b510ade1f5e9852ecc38ec430e8f0f2885b54b699588bd4a Maintenance completed https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 18:00:30 +0000 https://status.claruswms.co.uk/incident/537297#6e446a0993137454b510ade1f5e9852ecc38ec430e8f0f2885b54b699588bd4a Maintenance completed https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 18:00:30 +0000 https://status.claruswms.co.uk/incident/537297#6e446a0993137454b510ade1f5e9852ecc38ec430e8f0f2885b54b699588bd4a Maintenance completed https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 18:00:30 +0000 https://status.claruswms.co.uk/incident/537297#6e446a0993137454b510ade1f5e9852ecc38ec430e8f0f2885b54b699588bd4a Maintenance completed https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 17:00:30 -0000 https://status.claruswms.co.uk/incident/537297#d3b0947ef4878d49597d2a28d6da1495bcd236028692705e9f3a44be5e6c0b04 We wanted to let you know that we’ll be postponing todays planned maintenance (8th April 2025 at 6pm BST). This maintenance will be rescheduled for a further date, and we will update you in due course. Thank you! https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 17:00:30 -0000 https://status.claruswms.co.uk/incident/537297#d3b0947ef4878d49597d2a28d6da1495bcd236028692705e9f3a44be5e6c0b04 We wanted to let you know that we’ll be postponing todays planned maintenance (8th April 2025 at 6pm BST). This maintenance will be rescheduled for a further date, and we will update you in due course. Thank you! https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 17:00:30 -0000 https://status.claruswms.co.uk/incident/537297#d3b0947ef4878d49597d2a28d6da1495bcd236028692705e9f3a44be5e6c0b04 We wanted to let you know that we’ll be postponing todays planned maintenance (8th April 2025 at 6pm BST). This maintenance will be rescheduled for a further date, and we will update you in due course. Thank you! https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 17:00:30 -0000 https://status.claruswms.co.uk/incident/537297#d3b0947ef4878d49597d2a28d6da1495bcd236028692705e9f3a44be5e6c0b04 We wanted to let you know that we’ll be postponing todays planned maintenance (8th April 2025 at 6pm BST). This maintenance will be rescheduled for a further date, and we will update you in due course. Thank you! https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 17:00:30 -0000 https://status.claruswms.co.uk/incident/537297#d3b0947ef4878d49597d2a28d6da1495bcd236028692705e9f3a44be5e6c0b04 We wanted to let you know that we’ll be postponing todays planned maintenance (8th April 2025 at 6pm BST). This maintenance will be rescheduled for a further date, and we will update you in due course. Thank you! https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 17:00:30 -0000 https://status.claruswms.co.uk/incident/537297#d3b0947ef4878d49597d2a28d6da1495bcd236028692705e9f3a44be5e6c0b04 We wanted to let you know that we’ll be postponing todays planned maintenance (8th April 2025 at 6pm BST). This maintenance will be rescheduled for a further date, and we will update you in due course. Thank you! https://status.claruswms.co.uk/incident/537297 Tue, 08 Apr 2025 17:00:30 -0000 https://status.claruswms.co.uk/incident/537297#d3b0947ef4878d49597d2a28d6da1495bcd236028692705e9f3a44be5e6c0b04 We wanted to let you know that we’ll be postponing todays planned maintenance (8th April 2025 at 6pm BST). This maintenance will be rescheduled for a further date, and we will update you in due course. Thank you! https://status.claruswms.co.uk/incident/541189 Mon, 07 Apr 2025 13:30:00 -0000 https://status.claruswms.co.uk/incident/541189#f9b4e26a9c08ad71754bf394402255b7198ae480685f783e54cd8a19d2055f71 Earlier today, we experienced a spike in memory usage on our database, which in turn caused a temporary increase in CPU load. This placed some strain on our systems, including the API and background processes. We’ve now mitigated the issue and system performance has returned to normal. We’re still investigating the trigger behind the memory spike, and we’re actively working on measures to reduce the risk of this happening again. https://status.claruswms.co.uk/incident/541189 Mon, 07 Apr 2025 13:30:00 -0000 https://status.claruswms.co.uk/incident/541189#f9b4e26a9c08ad71754bf394402255b7198ae480685f783e54cd8a19d2055f71 Earlier today, we experienced a spike in memory usage on our database, which in turn caused a temporary increase in CPU load. This placed some strain on our systems, including the API and background processes. We’ve now mitigated the issue and system performance has returned to normal. We’re still investigating the trigger behind the memory spike, and we’re actively working on measures to reduce the risk of this happening again. https://status.claruswms.co.uk/incident/541189 Mon, 07 Apr 2025 13:30:00 -0000 https://status.claruswms.co.uk/incident/541189#f9b4e26a9c08ad71754bf394402255b7198ae480685f783e54cd8a19d2055f71 Earlier today, we experienced a spike in memory usage on our database, which in turn caused a temporary increase in CPU load. This placed some strain on our systems, including the API and background processes. We’ve now mitigated the issue and system performance has returned to normal. We’re still investigating the trigger behind the memory spike, and we’re actively working on measures to reduce the risk of this happening again. https://status.claruswms.co.uk/ Mon, 07 Apr 2025 12:14:52 +0000 https://status.claruswms.co.uk/#d9ad8689af93a21c1a930f07aede2f2157cb67c1b85e62e6e614db319f6ab163 API recovered https://status.claruswms.co.uk/ Mon, 07 Apr 2025 12:04:15 +0000 https://status.claruswms.co.uk/#a671a8f41edb43811edf539760d17189a9291f12abd2655bf9a1d9d0fdcacbca HHD recovered https://status.claruswms.co.uk/ Mon, 07 Apr 2025 12:01:51 +0000 https://status.claruswms.co.uk/#a671a8f41edb43811edf539760d17189a9291f12abd2655bf9a1d9d0fdcacbca HHD went down https://status.claruswms.co.uk/ Mon, 07 Apr 2025 12:01:50 +0000 https://status.claruswms.co.uk/#d9ad8689af93a21c1a930f07aede2f2157cb67c1b85e62e6e614db319f6ab163 API went down https://status.claruswms.co.uk/ Mon, 07 Apr 2025 11:48:41 +0000 https://status.claruswms.co.uk/#1d0a44aa5ba48cc2157f7b90d39ff67b22ca7f5e66dd98d2a1b15fa371440fdc API recovered https://status.claruswms.co.uk/ Mon, 07 Apr 2025 11:45:53 +0000 https://status.claruswms.co.uk/#1d0a44aa5ba48cc2157f7b90d39ff67b22ca7f5e66dd98d2a1b15fa371440fdc API went down https://status.claruswms.co.uk/incident/541189 Mon, 07 Apr 2025 11:32:00 -0000 https://status.claruswms.co.uk/incident/541189#efea3d22a50cca11a1369bd7b71a8f50c60e2f41eeeac59741f0cc22c799284d We are currently experiencing slowdown across the entire system, affecting all customers. This is top priority for us, and we are investigating urgently. https://status.claruswms.co.uk/incident/541189 Mon, 07 Apr 2025 11:32:00 -0000 https://status.claruswms.co.uk/incident/541189#efea3d22a50cca11a1369bd7b71a8f50c60e2f41eeeac59741f0cc22c799284d We are currently experiencing slowdown across the entire system, affecting all customers. This is top priority for us, and we are investigating urgently. https://status.claruswms.co.uk/incident/541189 Mon, 07 Apr 2025 11:32:00 -0000 https://status.claruswms.co.uk/incident/541189#efea3d22a50cca11a1369bd7b71a8f50c60e2f41eeeac59741f0cc22c799284d We are currently experiencing slowdown across the entire system, affecting all customers. This is top priority for us, and we are investigating urgently. https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 20:00:25 +0000 https://status.claruswms.co.uk/incident/536117#a02033bed4d57fd529568ce7f5549f0b14f5bb6b9e263a12e1979de17f3da022 Maintenance completed https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 20:00:25 +0000 https://status.claruswms.co.uk/incident/536117#a02033bed4d57fd529568ce7f5549f0b14f5bb6b9e263a12e1979de17f3da022 Maintenance completed https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 20:00:25 +0000 https://status.claruswms.co.uk/incident/536117#a02033bed4d57fd529568ce7f5549f0b14f5bb6b9e263a12e1979de17f3da022 Maintenance completed https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 20:00:25 +0000 https://status.claruswms.co.uk/incident/536117#a02033bed4d57fd529568ce7f5549f0b14f5bb6b9e263a12e1979de17f3da022 Maintenance completed https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 20:00:25 +0000 https://status.claruswms.co.uk/incident/536117#a02033bed4d57fd529568ce7f5549f0b14f5bb6b9e263a12e1979de17f3da022 Maintenance completed https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 20:00:25 +0000 https://status.claruswms.co.uk/incident/536117#a02033bed4d57fd529568ce7f5549f0b14f5bb6b9e263a12e1979de17f3da022 Maintenance completed https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 20:00:25 +0000 https://status.claruswms.co.uk/incident/536117#a02033bed4d57fd529568ce7f5549f0b14f5bb6b9e263a12e1979de17f3da022 Maintenance completed https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 17:00:25 -0000 https://status.claruswms.co.uk/incident/536117#44003a6b12940a4165bf9aee900cf80fb1d6fe3798666c9d31d276ce703cb04e We wanted to let you know that we’ll be carrying out some planned maintenance on our systems as part of ongoing improvements to ensure everything continues running smoothly and securely. There is a small chance you may notice a slight slowdown in performance during this window. However, the platform will remain available, and most users are unlikely to notice any difference. This is a routine update, and we don’t anticipate any disruption to your usual experience. If you do spot anything unusual, our support team will be on hand to help. Thanks for your understanding! https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 17:00:25 -0000 https://status.claruswms.co.uk/incident/536117#44003a6b12940a4165bf9aee900cf80fb1d6fe3798666c9d31d276ce703cb04e We wanted to let you know that we’ll be carrying out some planned maintenance on our systems as part of ongoing improvements to ensure everything continues running smoothly and securely. There is a small chance you may notice a slight slowdown in performance during this window. However, the platform will remain available, and most users are unlikely to notice any difference. This is a routine update, and we don’t anticipate any disruption to your usual experience. If you do spot anything unusual, our support team will be on hand to help. Thanks for your understanding! https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 17:00:25 -0000 https://status.claruswms.co.uk/incident/536117#44003a6b12940a4165bf9aee900cf80fb1d6fe3798666c9d31d276ce703cb04e We wanted to let you know that we’ll be carrying out some planned maintenance on our systems as part of ongoing improvements to ensure everything continues running smoothly and securely. There is a small chance you may notice a slight slowdown in performance during this window. However, the platform will remain available, and most users are unlikely to notice any difference. This is a routine update, and we don’t anticipate any disruption to your usual experience. If you do spot anything unusual, our support team will be on hand to help. Thanks for your understanding! https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 17:00:25 -0000 https://status.claruswms.co.uk/incident/536117#44003a6b12940a4165bf9aee900cf80fb1d6fe3798666c9d31d276ce703cb04e We wanted to let you know that we’ll be carrying out some planned maintenance on our systems as part of ongoing improvements to ensure everything continues running smoothly and securely. There is a small chance you may notice a slight slowdown in performance during this window. However, the platform will remain available, and most users are unlikely to notice any difference. This is a routine update, and we don’t anticipate any disruption to your usual experience. If you do spot anything unusual, our support team will be on hand to help. Thanks for your understanding! https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 17:00:25 -0000 https://status.claruswms.co.uk/incident/536117#44003a6b12940a4165bf9aee900cf80fb1d6fe3798666c9d31d276ce703cb04e We wanted to let you know that we’ll be carrying out some planned maintenance on our systems as part of ongoing improvements to ensure everything continues running smoothly and securely. There is a small chance you may notice a slight slowdown in performance during this window. However, the platform will remain available, and most users are unlikely to notice any difference. This is a routine update, and we don’t anticipate any disruption to your usual experience. If you do spot anything unusual, our support team will be on hand to help. Thanks for your understanding! https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 17:00:25 -0000 https://status.claruswms.co.uk/incident/536117#44003a6b12940a4165bf9aee900cf80fb1d6fe3798666c9d31d276ce703cb04e We wanted to let you know that we’ll be carrying out some planned maintenance on our systems as part of ongoing improvements to ensure everything continues running smoothly and securely. There is a small chance you may notice a slight slowdown in performance during this window. However, the platform will remain available, and most users are unlikely to notice any difference. This is a routine update, and we don’t anticipate any disruption to your usual experience. If you do spot anything unusual, our support team will be on hand to help. Thanks for your understanding! https://status.claruswms.co.uk/incident/536117 Mon, 31 Mar 2025 17:00:25 -0000 https://status.claruswms.co.uk/incident/536117#44003a6b12940a4165bf9aee900cf80fb1d6fe3798666c9d31d276ce703cb04e We wanted to let you know that we’ll be carrying out some planned maintenance on our systems as part of ongoing improvements to ensure everything continues running smoothly and securely. There is a small chance you may notice a slight slowdown in performance during this window. However, the platform will remain available, and most users are unlikely to notice any difference. This is a routine update, and we don’t anticipate any disruption to your usual experience. If you do spot anything unusual, our support team will be on hand to help. Thanks for your understanding! https://status.claruswms.co.uk/incident/390624 Fri, 28 Jun 2024 10:23:00 -0000 https://status.claruswms.co.uk/incident/390624#14d890ce046d98ac400f7a5935b443bae07ac7d8cd5900500feeaa3f3e8517c0 We have checked and can see the API looks to be back up and running again now https://status.claruswms.co.uk/incident/390624 Fri, 28 Jun 2024 07:42:00 -0000 https://status.claruswms.co.uk/incident/390624#a51f8279207ec58d6613d1c9623becb61554a9088adecdd5790e9444d4aa0d02 We are aware of an issue intermittently affecting our API and causing downtime from Royal Mail's side currently. We are chasing them for updates to resolve this as soon as we can. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:05:11 +0000 https://status.claruswms.co.uk/incident/372450#cc7282c6a8006f37d93dcea4a9b0005fecb21a61dcf61c768ac8a36fce717027 Maintenance completed https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:05:11 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:05:11 +0000 https://status.claruswms.co.uk/incident/372450#cc7282c6a8006f37d93dcea4a9b0005fecb21a61dcf61c768ac8a36fce717027 Maintenance completed https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:05:11 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:05:11 +0000 https://status.claruswms.co.uk/incident/372450#cc7282c6a8006f37d93dcea4a9b0005fecb21a61dcf61c768ac8a36fce717027 Maintenance completed https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:05:11 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:05:11 +0000 https://status.claruswms.co.uk/incident/372450#cc7282c6a8006f37d93dcea4a9b0005fecb21a61dcf61c768ac8a36fce717027 Maintenance completed https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:05:11 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:05:11 +0000 https://status.claruswms.co.uk/incident/372450#cc7282c6a8006f37d93dcea4a9b0005fecb21a61dcf61c768ac8a36fce717027 Maintenance completed https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:05:11 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:01:14 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:01:14 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:01:14 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:01:14 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 05:01:14 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 04:50:17 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 04:50:17 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 04:50:17 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 04:50:17 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 04:50:17 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 04:45:00 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 04:45:00 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 04:45:00 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 04:45:00 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/372450 Wed, 22 May 2024 04:45:00 -0000 https://status.claruswms.co.uk/incident/372450#c8cfd424414bbcd2e11b0eb3e75280756b21139aace1629fea330f361879dfaa We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. There may be a period of downtime during this period, so please be aware of the change and plan accordingly. We will aim to keep any downtime to a minimum. https://status.claruswms.co.uk/incident/366479 Wed, 08 May 2024 20:00:00 +0000 https://status.claruswms.co.uk/incident/366479#9b1f2bc4c42632563c3c2562f8216dbbbdf6c13a4083a64be20d5afe2095bec4 Maintenance completed https://status.claruswms.co.uk/incident/366479 Wed, 08 May 2024 20:00:00 +0000 https://status.claruswms.co.uk/incident/366479#9b1f2bc4c42632563c3c2562f8216dbbbdf6c13a4083a64be20d5afe2095bec4 Maintenance completed https://status.claruswms.co.uk/incident/366479 Wed, 08 May 2024 20:00:00 +0000 https://status.claruswms.co.uk/incident/366479#9b1f2bc4c42632563c3c2562f8216dbbbdf6c13a4083a64be20d5afe2095bec4 Maintenance completed https://status.claruswms.co.uk/incident/366479 Wed, 08 May 2024 20:00:00 +0000 https://status.claruswms.co.uk/incident/366479#9b1f2bc4c42632563c3c2562f8216dbbbdf6c13a4083a64be20d5afe2095bec4 Maintenance completed https://status.claruswms.co.uk/incident/366479 Wed, 08 May 2024 20:00:00 +0000 https://status.claruswms.co.uk/incident/366479#9b1f2bc4c42632563c3c2562f8216dbbbdf6c13a4083a64be20d5afe2095bec4 Maintenance completed https://status.claruswms.co.uk/incident/366479 Wed, 08 May 2024 17:00:00 -0000 https://status.claruswms.co.uk/incident/366479#8388c9442906e99f4ad82a6ea31a90a785fac567e1c167af10a8564cc6320ff2 We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. We do not expect any downtime or noticeable impact on our services, but please be aware of the change and inform support if there are any noticeable issues post this operation. https://status.claruswms.co.uk/incident/366479 Wed, 08 May 2024 17:00:00 -0000 https://status.claruswms.co.uk/incident/366479#8388c9442906e99f4ad82a6ea31a90a785fac567e1c167af10a8564cc6320ff2 We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. We do not expect any downtime or noticeable impact on our services, but please be aware of the change and inform support if there are any noticeable issues post this operation. https://status.claruswms.co.uk/incident/366479 Wed, 08 May 2024 17:00:00 -0000 https://status.claruswms.co.uk/incident/366479#8388c9442906e99f4ad82a6ea31a90a785fac567e1c167af10a8564cc6320ff2 We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. We do not expect any downtime or noticeable impact on our services, but please be aware of the change and inform support if there are any noticeable issues post this operation. https://status.claruswms.co.uk/incident/366479 Wed, 08 May 2024 17:00:00 -0000 https://status.claruswms.co.uk/incident/366479#8388c9442906e99f4ad82a6ea31a90a785fac567e1c167af10a8564cc6320ff2 We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. We do not expect any downtime or noticeable impact on our services, but please be aware of the change and inform support if there are any noticeable issues post this operation. https://status.claruswms.co.uk/incident/366479 Wed, 08 May 2024 17:00:00 -0000 https://status.claruswms.co.uk/incident/366479#8388c9442906e99f4ad82a6ea31a90a785fac567e1c167af10a8564cc6320ff2 We are performing an operation to migrate data within the database between database tables to ultimately look to improve speed and performance. This will be performed during the period noted here. We do not expect any downtime or noticeable impact on our services, but please be aware of the change and inform support if there are any noticeable issues post this operation. https://status.claruswms.co.uk/incident/362744 Tue, 30 Apr 2024 20:30:00 +0000 https://status.claruswms.co.uk/incident/362744#11ab2f2987b87a3d6aa4a769f7e99ba9ceae2652752c6f462e1c31c66be541c9 Maintenance completed https://status.claruswms.co.uk/incident/362744 Tue, 30 Apr 2024 20:30:00 +0000 https://status.claruswms.co.uk/incident/362744#11ab2f2987b87a3d6aa4a769f7e99ba9ceae2652752c6f462e1c31c66be541c9 Maintenance completed https://status.claruswms.co.uk/incident/362744 Tue, 30 Apr 2024 20:30:00 +0000 https://status.claruswms.co.uk/incident/362744#11ab2f2987b87a3d6aa4a769f7e99ba9ceae2652752c6f462e1c31c66be541c9 Maintenance completed https://status.claruswms.co.uk/incident/362744 Tue, 30 Apr 2024 20:30:00 +0000 https://status.claruswms.co.uk/incident/362744#11ab2f2987b87a3d6aa4a769f7e99ba9ceae2652752c6f462e1c31c66be541c9 Maintenance completed https://status.claruswms.co.uk/incident/362744 Tue, 30 Apr 2024 19:00:00 -0000 https://status.claruswms.co.uk/incident/362744#fa55c90694204a34b7b52d1119dcb3ccb751f1b55970d71c13333b2e1f03c003 We are performing an upgrade on the storage provisioned for the database. This will be performed during the period noted here. We do not expect any downtime or noticeable impact on our services, but please be aware of the change and inform support if there are any noticeable issues post this upgrade. https://status.claruswms.co.uk/incident/362744 Tue, 30 Apr 2024 19:00:00 -0000 https://status.claruswms.co.uk/incident/362744#fa55c90694204a34b7b52d1119dcb3ccb751f1b55970d71c13333b2e1f03c003 We are performing an upgrade on the storage provisioned for the database. This will be performed during the period noted here. We do not expect any downtime or noticeable impact on our services, but please be aware of the change and inform support if there are any noticeable issues post this upgrade. https://status.claruswms.co.uk/incident/362744 Tue, 30 Apr 2024 19:00:00 -0000 https://status.claruswms.co.uk/incident/362744#fa55c90694204a34b7b52d1119dcb3ccb751f1b55970d71c13333b2e1f03c003 We are performing an upgrade on the storage provisioned for the database. This will be performed during the period noted here. We do not expect any downtime or noticeable impact on our services, but please be aware of the change and inform support if there are any noticeable issues post this upgrade. https://status.claruswms.co.uk/incident/362744 Tue, 30 Apr 2024 19:00:00 -0000 https://status.claruswms.co.uk/incident/362744#fa55c90694204a34b7b52d1119dcb3ccb751f1b55970d71c13333b2e1f03c003 We are performing an upgrade on the storage provisioned for the database. This will be performed during the period noted here. We do not expect any downtime or noticeable impact on our services, but please be aware of the change and inform support if there are any noticeable issues post this upgrade. https://status.claruswms.co.uk/incident/351416 Tue, 09 Apr 2024 02:00:00 +0000 https://status.claruswms.co.uk/incident/351416#abf3370f9b629ab31d3589f58271022b4bf7e14f63721299f54d281d49d0e160 Maintenance completed https://status.claruswms.co.uk/incident/351416 Tue, 09 Apr 2024 02:00:00 +0000 https://status.claruswms.co.uk/incident/351416#abf3370f9b629ab31d3589f58271022b4bf7e14f63721299f54d281d49d0e160 Maintenance completed https://status.claruswms.co.uk/incident/351416 Tue, 09 Apr 2024 02:00:00 +0000 https://status.claruswms.co.uk/incident/351416#abf3370f9b629ab31d3589f58271022b4bf7e14f63721299f54d281d49d0e160 Maintenance completed https://status.claruswms.co.uk/incident/351416 Tue, 09 Apr 2024 02:00:00 +0000 https://status.claruswms.co.uk/incident/351416#abf3370f9b629ab31d3589f58271022b4bf7e14f63721299f54d281d49d0e160 Maintenance completed https://status.claruswms.co.uk/incident/351416 Mon, 08 Apr 2024 17:00:00 -0000 https://status.claruswms.co.uk/incident/351416#2d4c1848c81ce533f7dcb89eeff960b80d168f4037b550098bbe68103c861e2f Configuration of the latest iteration of our SFTP and AS2 architecture will be performed at this time. No downtime is expected during this operation. https://status.claruswms.co.uk/incident/351416 Mon, 08 Apr 2024 17:00:00 -0000 https://status.claruswms.co.uk/incident/351416#2d4c1848c81ce533f7dcb89eeff960b80d168f4037b550098bbe68103c861e2f Configuration of the latest iteration of our SFTP and AS2 architecture will be performed at this time. No downtime is expected during this operation. https://status.claruswms.co.uk/incident/351416 Mon, 08 Apr 2024 17:00:00 -0000 https://status.claruswms.co.uk/incident/351416#2d4c1848c81ce533f7dcb89eeff960b80d168f4037b550098bbe68103c861e2f Configuration of the latest iteration of our SFTP and AS2 architecture will be performed at this time. No downtime is expected during this operation. https://status.claruswms.co.uk/incident/351416 Mon, 08 Apr 2024 17:00:00 -0000 https://status.claruswms.co.uk/incident/351416#2d4c1848c81ce533f7dcb89eeff960b80d168f4037b550098bbe68103c861e2f Configuration of the latest iteration of our SFTP and AS2 architecture will be performed at this time. No downtime is expected during this operation. https://status.claruswms.co.uk/incident/343662 Tue, 26 Mar 2024 20:30:00 +0000 https://status.claruswms.co.uk/incident/343662#cf33733d711d608f0f50e9de75fb7e2e0401d27ae3d92bd2a1700809145cb70e Maintenance completed https://status.claruswms.co.uk/incident/343662 Tue, 26 Mar 2024 20:30:00 +0000 https://status.claruswms.co.uk/incident/343662#cf33733d711d608f0f50e9de75fb7e2e0401d27ae3d92bd2a1700809145cb70e Maintenance completed https://status.claruswms.co.uk/incident/343662 Tue, 26 Mar 2024 20:30:00 +0000 https://status.claruswms.co.uk/incident/343662#cf33733d711d608f0f50e9de75fb7e2e0401d27ae3d92bd2a1700809145cb70e Maintenance completed https://status.claruswms.co.uk/incident/343662 Tue, 26 Mar 2024 20:30:00 +0000 https://status.claruswms.co.uk/incident/343662#cf33733d711d608f0f50e9de75fb7e2e0401d27ae3d92bd2a1700809145cb70e Maintenance completed https://status.claruswms.co.uk/incident/343662 Tue, 26 Mar 2024 19:00:00 -0000 https://status.claruswms.co.uk/incident/343662#36538b9748821caeea7dbd67a380a9974ed4435fd2a891f739464ada59ee4a7e We are performing an upgrade on the certificate utilised by the database. This will be performed during the period noted here. We do not expect any downtime or noticable impact on our services, but please be aware of the change and inform support if there are any noticable issues post this upgrade. https://status.claruswms.co.uk/incident/343662 Tue, 26 Mar 2024 19:00:00 -0000 https://status.claruswms.co.uk/incident/343662#36538b9748821caeea7dbd67a380a9974ed4435fd2a891f739464ada59ee4a7e We are performing an upgrade on the certificate utilised by the database. This will be performed during the period noted here. We do not expect any downtime or noticable impact on our services, but please be aware of the change and inform support if there are any noticable issues post this upgrade. https://status.claruswms.co.uk/incident/343662 Tue, 26 Mar 2024 19:00:00 -0000 https://status.claruswms.co.uk/incident/343662#36538b9748821caeea7dbd67a380a9974ed4435fd2a891f739464ada59ee4a7e We are performing an upgrade on the certificate utilised by the database. This will be performed during the period noted here. We do not expect any downtime or noticable impact on our services, but please be aware of the change and inform support if there are any noticable issues post this upgrade. https://status.claruswms.co.uk/incident/343662 Tue, 26 Mar 2024 19:00:00 -0000 https://status.claruswms.co.uk/incident/343662#36538b9748821caeea7dbd67a380a9974ed4435fd2a891f739464ada59ee4a7e We are performing an upgrade on the certificate utilised by the database. This will be performed during the period noted here. We do not expect any downtime or noticable impact on our services, but please be aware of the change and inform support if there are any noticable issues post this upgrade. https://status.claruswms.co.uk/incident/323098 Wed, 07 Feb 2024 23:00:00 +0000 https://status.claruswms.co.uk/incident/323098#0b8838e879ad701638d2ec2e33de0ef8401d8ba80e0e239ccedd54ef3869c77c Maintenance completed https://status.claruswms.co.uk/incident/323098 Wed, 07 Feb 2024 22:00:00 -0000 https://status.claruswms.co.uk/incident/323098#641a9883b28e9d7e4ce0b01086c2a96f0581ada3a45b09b96dd25ade33cd1e6d We will be rolling out updates that require potential downtime to the courier integration elements to our service, the rest of the application will be unaffected. During the Maintenance we will be upscaling our server resources to keep our services running smoothly as we ramp up even more volume for our clients. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/296210 Tue, 05 Dec 2023 13:19:00 -0000 https://status.claruswms.co.uk/incident/296210#04914f08f5dd526aaccd02b67834eec7c0443a60ef7890722c80898ddaa460e5 We have rebooted the system which looks to have resolved the current issue. We will continue working on this behind the scenes to make sure it doesn't happen again. https://status.claruswms.co.uk/incident/296210 Tue, 05 Dec 2023 13:19:00 -0000 https://status.claruswms.co.uk/incident/296210#04914f08f5dd526aaccd02b67834eec7c0443a60ef7890722c80898ddaa460e5 We have rebooted the system which looks to have resolved the current issue. We will continue working on this behind the scenes to make sure it doesn't happen again. https://status.claruswms.co.uk/incident/296210 Tue, 05 Dec 2023 10:44:00 -0000 https://status.claruswms.co.uk/incident/296210#9b80d3d58ba8255f56ef34e7c0558ab7fbe9fc57ee6e9eca667914323def1b84 We are experiencing a similar issue to last weeks timeouts, which affected both frontend and RF. We are working to fix the issue as soon as possible https://status.claruswms.co.uk/incident/296210 Tue, 05 Dec 2023 10:44:00 -0000 https://status.claruswms.co.uk/incident/296210#9b80d3d58ba8255f56ef34e7c0558ab7fbe9fc57ee6e9eca667914323def1b84 We are experiencing a similar issue to last weeks timeouts, which affected both frontend and RF. We are working to fix the issue as soon as possible https://status.claruswms.co.uk/incident/294623 Fri, 01 Dec 2023 12:22:00 -0000 https://status.claruswms.co.uk/incident/294623#8d668ceacaff96cda7ca8c5910a9c75a09d8af2b510a37e7e9a764d2e054356f We have identified the cause of the issue and believe everything should be working fine now. There is still some slowdown, but we're working to rectify that, and everything should now be functioning correctly. https://status.claruswms.co.uk/incident/294623 Fri, 01 Dec 2023 12:22:00 -0000 https://status.claruswms.co.uk/incident/294623#8d668ceacaff96cda7ca8c5910a9c75a09d8af2b510a37e7e9a764d2e054356f We have identified the cause of the issue and believe everything should be working fine now. There is still some slowdown, but we're working to rectify that, and everything should now be functioning correctly. https://status.claruswms.co.uk/incident/294623 Fri, 01 Dec 2023 09:09:00 -0000 https://status.claruswms.co.uk/incident/294623#c8f3d2bd8bdacb8a258a3b0749db839bdd140350ed373acfb30f7132e5873acd We're currently having issues relating to timeouts, and "Service Unavailable" displaying on RF devices. This also seems to be affecting some frontend tasks too, such as order allocation. We are working to fix this as soon as we can. https://status.claruswms.co.uk/incident/294623 Fri, 01 Dec 2023 09:09:00 -0000 https://status.claruswms.co.uk/incident/294623#c8f3d2bd8bdacb8a258a3b0749db839bdd140350ed373acfb30f7132e5873acd We're currently having issues relating to timeouts, and "Service Unavailable" displaying on RF devices. This also seems to be affecting some frontend tasks too, such as order allocation. We are working to fix this as soon as we can. https://status.claruswms.co.uk/incident/293259 Tue, 28 Nov 2023 13:10:00 -0000 https://status.claruswms.co.uk/incident/293259#2d58e5af8c1d2896d9b6153278810801fc422eb3370e885975b974f4155663ca We have identified the cause of the issue, and resolved it. Labels should now be printing correctly. https://status.claruswms.co.uk/incident/293259 Tue, 28 Nov 2023 13:10:00 -0000 https://status.claruswms.co.uk/incident/293259#2d58e5af8c1d2896d9b6153278810801fc422eb3370e885975b974f4155663ca We have identified the cause of the issue, and resolved it. Labels should now be printing correctly. https://status.claruswms.co.uk/incident/293259 Tue, 28 Nov 2023 13:02:00 -0000 https://status.claruswms.co.uk/incident/293259#6cf45614ef14deeee8f843379e07ed688ecde6d5e382311f84d818a411c3e196 We are currently having an issue where receipt and pick labels look to be printing out as the wrong size, no matter what template is being used. We are currently working to fix this issue asap. https://status.claruswms.co.uk/incident/293259 Tue, 28 Nov 2023 13:02:00 -0000 https://status.claruswms.co.uk/incident/293259#6cf45614ef14deeee8f843379e07ed688ecde6d5e382311f84d818a411c3e196 We are currently having an issue where receipt and pick labels look to be printing out as the wrong size, no matter what template is being used. We are currently working to fix this issue asap. https://status.claruswms.co.uk/incident/288520 Sun, 19 Nov 2023 20:17:54 +0000 https://status.claruswms.co.uk/incident/288520#73a382ef86fea314dbb06a4fd837a7ebd4f33662b03cea58c7f4c86f20e52400 Maintenance completed https://status.claruswms.co.uk/incident/288520 Sun, 19 Nov 2023 20:17:54 -0000 https://status.claruswms.co.uk/incident/288520#e1b5ba5c98fbec8d3265b1e08458b80ee1304996998a6207a1e83550169df5e8 To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/288520 Sun, 19 Nov 2023 20:01:31 -0000 https://status.claruswms.co.uk/incident/288520#e1b5ba5c98fbec8d3265b1e08458b80ee1304996998a6207a1e83550169df5e8 To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/288520 Sun, 19 Nov 2023 20:00:00 -0000 https://status.claruswms.co.uk/incident/288520#e1b5ba5c98fbec8d3265b1e08458b80ee1304996998a6207a1e83550169df5e8 To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/284853 Thu, 09 Nov 2023 16:05:00 -0000 https://status.claruswms.co.uk/incident/284853#eb75e166b8248941e9ff2381ab07e17963af764618ab1d234e87f7ca571d299e The issue has been resolved. https://status.claruswms.co.uk/incident/284853 Thu, 09 Nov 2023 15:58:00 -0000 https://status.claruswms.co.uk/incident/284853#0e68869cd681a8c07ac5c2217de9cc8b53b079a17138700f646180f64d9c858c We're currently having issues relating to tasks not dispatching/being completed. There look to be potential queue issues. We're working on getting this resolved asap. https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:27:23 +0000 https://status.claruswms.co.uk/incident/279818#fc49c5d0ba540f1c6bd0e1a3ddbc049274c6900565922bdd6d7400d70cfbdb67 Maintenance completed https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:27:23 -0000 https://status.claruswms.co.uk/incident/279818#135cf4f42c5a88fe1d1ce61e48c2039ea4ce89d387cdca4a3a4d93a50d7aa22e **UPDATED DATE: This will replace the maintenance previously scheduled on 1st November at 8:00pm GMT.** To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:27:23 +0000 https://status.claruswms.co.uk/incident/279818#fc49c5d0ba540f1c6bd0e1a3ddbc049274c6900565922bdd6d7400d70cfbdb67 Maintenance completed https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:27:23 -0000 https://status.claruswms.co.uk/incident/279818#135cf4f42c5a88fe1d1ce61e48c2039ea4ce89d387cdca4a3a4d93a50d7aa22e **UPDATED DATE: This will replace the maintenance previously scheduled on 1st November at 8:00pm GMT.** To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:27:23 +0000 https://status.claruswms.co.uk/incident/279818#fc49c5d0ba540f1c6bd0e1a3ddbc049274c6900565922bdd6d7400d70cfbdb67 Maintenance completed https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:27:23 -0000 https://status.claruswms.co.uk/incident/279818#135cf4f42c5a88fe1d1ce61e48c2039ea4ce89d387cdca4a3a4d93a50d7aa22e **UPDATED DATE: This will replace the maintenance previously scheduled on 1st November at 8:00pm GMT.** To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:13:16 -0000 https://status.claruswms.co.uk/incident/279818#135cf4f42c5a88fe1d1ce61e48c2039ea4ce89d387cdca4a3a4d93a50d7aa22e **UPDATED DATE: This will replace the maintenance previously scheduled on 1st November at 8:00pm GMT.** To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:13:16 -0000 https://status.claruswms.co.uk/incident/279818#135cf4f42c5a88fe1d1ce61e48c2039ea4ce89d387cdca4a3a4d93a50d7aa22e **UPDATED DATE: This will replace the maintenance previously scheduled on 1st November at 8:00pm GMT.** To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:13:16 -0000 https://status.claruswms.co.uk/incident/279818#135cf4f42c5a88fe1d1ce61e48c2039ea4ce89d387cdca4a3a4d93a50d7aa22e **UPDATED DATE: This will replace the maintenance previously scheduled on 1st November at 8:00pm GMT.** To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:00:00 -0000 https://status.claruswms.co.uk/incident/279818#135cf4f42c5a88fe1d1ce61e48c2039ea4ce89d387cdca4a3a4d93a50d7aa22e **UPDATED DATE: This will replace the maintenance previously scheduled on 1st November at 8:00pm GMT.** To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:00:00 -0000 https://status.claruswms.co.uk/incident/279818#135cf4f42c5a88fe1d1ce61e48c2039ea4ce89d387cdca4a3a4d93a50d7aa22e **UPDATED DATE: This will replace the maintenance previously scheduled on 1st November at 8:00pm GMT.** To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/279818 Wed, 08 Nov 2023 07:00:00 -0000 https://status.claruswms.co.uk/incident/279818#135cf4f42c5a88fe1d1ce61e48c2039ea4ce89d387cdca4a3a4d93a50d7aa22e **UPDATED DATE: This will replace the maintenance previously scheduled on 1st November at 8:00pm GMT.** To continue to add features to the platform, we are rolling out some updates to the storage units table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/248597 Mon, 21 Aug 2023 10:57:00 -0000 https://status.claruswms.co.uk/incident/248597#67cf2f0a4bba4157e91dba864f25fab07b7a87d8d5bf243ce710928f77e0e2a1 The issue has now been resolved. https://status.claruswms.co.uk/incident/248597 Mon, 21 Aug 2023 09:53:00 -0000 https://status.claruswms.co.uk/incident/248597#6869fb751ca93424635d771c940b0b8c41b568c8ecae7cac63cc5eacc809a338 We are aware of an issue where the shipment labels are not generating correctly (and are downloading as XML files), and we are in the process of investigating and resolving the issue. https://status.claruswms.co.uk/incident/247466 Sun, 20 Aug 2023 14:45:00 +0000 https://status.claruswms.co.uk/incident/247466#53bcfa77aff488a3625384df9a7103c310e6462aa4bad4e365c0761d287d517c Maintenance completed https://status.claruswms.co.uk/incident/247466 Sun, 20 Aug 2023 14:45:00 +0000 https://status.claruswms.co.uk/incident/247466#53bcfa77aff488a3625384df9a7103c310e6462aa4bad4e365c0761d287d517c Maintenance completed https://status.claruswms.co.uk/incident/247466 Sun, 20 Aug 2023 14:45:00 +0000 https://status.claruswms.co.uk/incident/247466#53bcfa77aff488a3625384df9a7103c310e6462aa4bad4e365c0761d287d517c Maintenance completed https://status.claruswms.co.uk/incident/247466 Sun, 20 Aug 2023 14:00:00 -0000 https://status.claruswms.co.uk/incident/247466#a662dd2b5ee1ac6a7c1e3c086c07f4188582fa805bf2e4dac12ca05acd349aed To continue to increase reliability and speed of the application, we are rolling out some updates to the transactions table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/247466 Sun, 20 Aug 2023 14:00:00 -0000 https://status.claruswms.co.uk/incident/247466#a662dd2b5ee1ac6a7c1e3c086c07f4188582fa805bf2e4dac12ca05acd349aed To continue to increase reliability and speed of the application, we are rolling out some updates to the transactions table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/247466 Sun, 20 Aug 2023 14:00:00 -0000 https://status.claruswms.co.uk/incident/247466#a662dd2b5ee1ac6a7c1e3c086c07f4188582fa805bf2e4dac12ca05acd349aed To continue to increase reliability and speed of the application, we are rolling out some updates to the transactions table that require potential downtime to the application. Whilst we have selected a time with the intention of interrupting the least amount of operations, please be aware of the timing of this maintenance and plan accordingly around it if it may directly impact your operation. https://status.claruswms.co.uk/incident/243502 Wed, 09 Aug 2023 13:59:00 -0000 https://status.claruswms.co.uk/incident/243502#db53ce0955f5abddf040bc0e38ab41c35a0ba78eeaf7e5bfdae9752ded4b1f2e Despatch cloud have confirmed that the outage has now been resolved, and all services are now functional. https://status.claruswms.co.uk/incident/243502 Wed, 09 Aug 2023 12:24:00 -0000 https://status.claruswms.co.uk/incident/243502#621139fc8402a70850040fe98648b94159b7c1b9c7a6dd5a9e71f90baf5835e1 Courier API is currently experiencing intermittent issues on their end, which is affecting our services that make use of it. We're awaiting further updates via the status page of despatch cloud. https://status.claruswms.co.uk/incident/220563 Thu, 15 Jun 2023 12:00:00 -0000 https://status.claruswms.co.uk/incident/220563#c68a2b59b338a41f0a9fe9e15c116b3f36862d053de0c102e602f7fc050297b5 We have identified the cause of the issue, and resolved it. RF appears to be working correctly again. https://status.claruswms.co.uk/incident/220563 Thu, 15 Jun 2023 11:10:00 -0000 https://status.claruswms.co.uk/incident/220563#4f2227bcc47afdaa9b8b9e91cf08b5ee1542c1899a0aab10626b46dd4699a201 Currently some of our users are experiencing issues with their RF, including errors, blank screens, and logouts. We're currently working to fix this issue as soon as possible. https://status.claruswms.co.uk/incident/196247 Fri, 14 Apr 2023 13:37:00 -0000 https://status.claruswms.co.uk/incident/196247#1c772807f673225327cf1aae00aaa4a9816bdfdd12ab77ceafb302e5da1cbadc We have identified the cause of the issue, and fixed it. Everything looks to be working correctly now. https://status.claruswms.co.uk/incident/196247 Fri, 14 Apr 2023 12:25:00 -0000 https://status.claruswms.co.uk/incident/196247#97aad49c399eddba01e5a7a94ab557fa28d500228602e9532c459f8a4c39be3f We're aware of an issue currently affecting performance and goods in on frontend. This is causing some goods in to be afffected, and intermittently slowing the system down. We're investigating, and working to fix it as soon as we can. https://status.claruswms.co.uk/incident/195456 Wed, 12 Apr 2023 15:37:00 -0000 https://status.claruswms.co.uk/incident/195456#b95a67da76412378365940a904800ecf79983afd33be3a5e11efb4c5bd960de3 We have identified the cause of the issues affecting both issues with completing tasks, and incorrect quantities being displayed on printed labels. We are seeing no more issues, and believe this issue to be resolved. https://status.claruswms.co.uk/incident/195456 Wed, 12 Apr 2023 15:37:00 -0000 https://status.claruswms.co.uk/incident/195456#b95a67da76412378365940a904800ecf79983afd33be3a5e11efb4c5bd960de3 We have identified the cause of the issues affecting both issues with completing tasks, and incorrect quantities being displayed on printed labels. We are seeing no more issues, and believe this issue to be resolved. https://status.claruswms.co.uk/incident/195456 Wed, 12 Apr 2023 13:30:00 -0000 https://status.claruswms.co.uk/incident/195456#32e89cea71884235e27a41764e5a5a7099fc5ba33b4cf51286159490ee6d2bcd We have identified the cause of the issue affecting tasks, and have successfully resolved that issue. We are now working on a fix for the incorrect information being displayed on the storage unit labels. https://status.claruswms.co.uk/incident/195456 Wed, 12 Apr 2023 13:30:00 -0000 https://status.claruswms.co.uk/incident/195456#32e89cea71884235e27a41764e5a5a7099fc5ba33b4cf51286159490ee6d2bcd We have identified the cause of the issue affecting tasks, and have successfully resolved that issue. We are now working on a fix for the incorrect information being displayed on the storage unit labels. https://status.claruswms.co.uk/incident/195456 Wed, 12 Apr 2023 09:30:00 -0000 https://status.claruswms.co.uk/incident/195456#78207ff3d77d5a55e035a3a0d51851ff5c4041d0cc496ae0619bbb355d63b969 We are currently having an issue where customers are getting the "transaction could not be created" error whenever trying to complete any tasks for goods in or goods out. We believe that this is happening on both RF and frontend, and is also causing an issue with regards to storage unit labels displaying the incorrect information when printed. We are working to resolve this as soon as we can https://status.claruswms.co.uk/incident/195456 Wed, 12 Apr 2023 09:30:00 -0000 https://status.claruswms.co.uk/incident/195456#78207ff3d77d5a55e035a3a0d51851ff5c4041d0cc496ae0619bbb355d63b969 We are currently having an issue where customers are getting the "transaction could not be created" error whenever trying to complete any tasks for goods in or goods out. We believe that this is happening on both RF and frontend, and is also causing an issue with regards to storage unit labels displaying the incorrect information when printed. We are working to resolve this as soon as we can https://status.claruswms.co.uk/incident/144337 Mon, 12 Dec 2022 09:10:00 -0000 https://status.claruswms.co.uk/incident/144337#fc097ff64e800b19cbd68026d6c582e13af95100cb1aa41c9ec7a354feb1431d We have identified the cause of the issue, and have since resolved it. RF and Frontend are now functioning correctly, and the issue looks to be resolved. https://status.claruswms.co.uk/incident/144337 Mon, 12 Dec 2022 09:10:00 -0000 https://status.claruswms.co.uk/incident/144337#fc097ff64e800b19cbd68026d6c582e13af95100cb1aa41c9ec7a354feb1431d We have identified the cause of the issue, and have since resolved it. RF and Frontend are now functioning correctly, and the issue looks to be resolved. https://status.claruswms.co.uk/incident/144337 Mon, 12 Dec 2022 09:01:00 -0000 https://status.claruswms.co.uk/incident/144337#2787fdf61e01779d44e8d7c804f25dc0b9bb235043c2d86c454c54d44a201a2b Users are currently being kicked off of their RF systems due to a problem with part of the system infrastructure. https://status.claruswms.co.uk/incident/144337 Mon, 12 Dec 2022 09:01:00 -0000 https://status.claruswms.co.uk/incident/144337#2787fdf61e01779d44e8d7c804f25dc0b9bb235043c2d86c454c54d44a201a2b Users are currently being kicked off of their RF systems due to a problem with part of the system infrastructure. https://status.claruswms.co.uk/incident/105332 Thu, 28 Jul 2022 17:30:00 +0000 https://status.claruswms.co.uk/incident/105332#3682115270deb04f51bae526d4916b8c2630bd9085f701f7efe63c71fcfd7ea5 Maintenance completed https://status.claruswms.co.uk/incident/105386 Thu, 28 Jul 2022 17:30:00 -0000 https://status.claruswms.co.uk/incident/105386#80b8f558a96d62db91c467128b06b395dd7f53afc14e14612103f058e2798c7b RF has been successfully upgraded and systems are back to normal. https://status.claruswms.co.uk/incident/105332 Thu, 28 Jul 2022 17:06:10 -0000 https://status.claruswms.co.uk/incident/105332#c629e8017ee33c446f557d27f6d513b40a19d2cc18838ede656fb1725970a5c7 The RF application will undergo a system upgrade which may impact availability of the application for a short period of time. We will endeavour to keep the impacted time to a minimum. https://status.claruswms.co.uk/incident/105332 Thu, 28 Jul 2022 17:00:00 -0000 https://status.claruswms.co.uk/incident/105332#c629e8017ee33c446f557d27f6d513b40a19d2cc18838ede656fb1725970a5c7 The RF application will undergo a system upgrade which may impact availability of the application for a short period of time. We will endeavour to keep the impacted time to a minimum. https://status.claruswms.co.uk/incident/105386 Thu, 28 Jul 2022 17:00:00 -0000 https://status.claruswms.co.uk/incident/105386#67ade4392757bb1ae1461c15e4bf178917d737dd3880d939f2291082de046e9b The RF application will undergo a system upgrade which may impact availability of the application for a short period of time. We will endeavour to keep the impacted time to a minimum. https://status.claruswms.co.uk/incident/89853 Sun, 05 Jun 2022 08:05:00 +0000 https://status.claruswms.co.uk/incident/89853#6538bc2a9126e461a12e33c600fd36ab099ba2c95bd6ead2990d97919e741ecb Maintenance completed https://status.claruswms.co.uk/incident/89853 Sun, 05 Jun 2022 08:00:00 -0000 https://status.claruswms.co.uk/incident/89853#9baa6f7def2e16220ea9d35bbeeeddcd839f3561c00c19745b443d057dc7a74d We will be performing essential maintenance to our systems at 08:00 UTC on Sunday June 5th 2022. We are allocating a five-minute scheduled downtime slot in which to perform the maintenance. The Cloud Print service will be unavailable at this time. As always, we will attempt to minimise disruption by keeping the actual period of unavailability as short as possible. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 +0000 https://status.claruswms.co.uk/incident/90062#fba9b5d13a4c44af31d012f608c8c3ca67844250db70585fd85a84004f749d0f Maintenance completed https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 +0000 https://status.claruswms.co.uk/incident/90062#fba9b5d13a4c44af31d012f608c8c3ca67844250db70585fd85a84004f749d0f Maintenance completed https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 +0000 https://status.claruswms.co.uk/incident/90062#fba9b5d13a4c44af31d012f608c8c3ca67844250db70585fd85a84004f749d0f Maintenance completed https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 +0000 https://status.claruswms.co.uk/incident/90062#fba9b5d13a4c44af31d012f608c8c3ca67844250db70585fd85a84004f749d0f Maintenance completed https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 +0000 https://status.claruswms.co.uk/incident/90062#fba9b5d13a4c44af31d012f608c8c3ca67844250db70585fd85a84004f749d0f Maintenance completed https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 +0000 https://status.claruswms.co.uk/incident/90062#fba9b5d13a4c44af31d012f608c8c3ca67844250db70585fd85a84004f749d0f Maintenance completed https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:58:57 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:45:22 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:45:22 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:45:22 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:45:22 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:45:22 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:45:22 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:01:24 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:01:24 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:01:24 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:01:24 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:01:24 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:01:24 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:00:00 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:00:00 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:00:00 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:00:00 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:00:00 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/90062 Tue, 24 May 2022 19:00:00 -0000 https://status.claruswms.co.uk/incident/90062#0b48a55c54e6838bbdf89bbc29ebab39ffbd12d3fae65fe5b80378f69301dcc0 To continue to provide our high uptime and to increase capacity and reduce performance issues we are required to perform a database upgrade. This is scheduled to take 1 hour, and will be performed at the low traffic time of 8pm on Tuesday 24th May. We will restore a snapshot of the database in advance of the upgrade and have access to snapshots to additionally restore from right up until the upgrade of necessary. We will endeavour to keep the downtime to an absolute minimum and we are on hand if there are any questions. https://status.claruswms.co.uk/incident/87901 Fri, 13 May 2022 12:53:00 -0000 https://status.claruswms.co.uk/incident/87901#63d044ec1ac9b4c641f7e1d8cab5f82588b69dd21251409f4e6371e89a8b5ddc No downtime witnessed or reported by customers, but we will investigate further to ensure continued service.